Verizon recruiting Fresher’s for “Software Engineer” in November 2014

Company Name

Verizon 

Job Role

Software Engineer

Job Location

Chennai, India

Experience

Fresher’s

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Education: Bachelor’s/Master’s Degree 

Qualification: Candidate with 1-2 year experience in International call center. Excellent oral, written and interpersonal communication skills. Knowledge of customer care processes and techniques. To Provide Technical support for VEC and VBC portals. Communicate status and resolution details to customers through calls and emails. Investigate and resolve tickets related to user training issue. Investigate and assign with relevant information to Dev team for code issues and follow up with the development team for resolution. Coordinate and attend conference calls with Dev team regarding Tickets missing SLAs and escalate issues in danger of missing SLAs. Follow up on open issues diligently towards closure. About Company: We are problem-solvers, engineers, technologists and innovators. Every day, we connect millions of people, companies and communities with our powerful network technology. Not many companies get the chance to change the industry and the world through innovation. We do. Speed. Power. Innovation. Our investment in superior wireless, fiber optic and global IP networks puts Verizon at the center of powerful growth markets. Our networks enable us to deliver innovative services like cloud, video and telematics to enrich the lives of our customers around the globe. Verizon is one of the largest communication technology companies in the world. We operate America’s largest 4G LTE wireless network and the nation’s premiere all-fiber broadband network.

How to apply: If your profile matches for the above open position, we would like to speak with you. So please apply for the position as early as possible in the below link. Apply Here: Click Here

Job Posted by: Verizon Company Website: http://www.verizon.com

 

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