“Vodafone” recruiting for “Network Engineer” position_December 2014

Company Name

Vodafone

Job Role

Network Engineer

 

Job Location

Bangalore, India

Experience

Fresher

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Education: Degree

Description You will work as part of the Dedicated Network Monitoring Team within the Customer Services Team, responsible to report faults to fault fix team within defined SLA You will need to work on 24*7*365 shifts to maintain a high level of availability of services and minimizing the risk of network downtime through continual monitoring of network elements and links. Responsible for Real time Network Monitoring and Fault Reporting of VGSPL network and the candidate will have exposure to large scale IP networks, Cisco devices and other Vodafone products offered to customers across the globe. The Dedicated network monitoring group works closely with multiple groups within and outside the organization. As a result, great communication, analytical skills and commitment are essential in order to be considered for the position. A basic understanding of telecommunications technology and hardware is mandatory. Key Accountabilities Monitoring of the customer network within defined SLA Initial diagnosis of faults- Validation of alarms. Notifying the customer and internal stakeholders of the fault and the impact to the network Creating trouble tickets for investigation by other teams Interaction with other Technical and Incident Management teams in C&W. Interaction with the service desks ,first line teams and key IT contacts. Measure of performance: No more than 2 customer network alarm in a year 95% of faults to be communicated accurately to the customer in 10min At least 2 improvements implemented in a year About Company: We’ve come a long way since making the first ever mobile call in the UK on 1 January 1985. Today, more than 400 million customers around the world choose us to look after their communications needs. In 30 years, a small mobile operator in Newbury has grown into a global business and one of the most valuable brands in the world. We now operate in around 30 countries and partner with networks in over 50 more. In an increasingly connected world, it’s no longer just about being able to talk and text. Our network allows people to share images and videos as soon as they’re captured; to share thoughts and feelings as soon as they’re created. And because we now do more than just mobile in many markets, more customers look to Vodafone for great value in their fixed line and broadband services too.

How to Apply: If your profile matches with the above open position, We would like to talk with you for next process. Please contact us with the below link. For Apply Online: Click Here Contact Details: Vodafone Shared Services India  Embassy Golf Links Business Park Koramangala Intermediate Ring Road Bangalore-560071

Job Posted by: Vodafone Company Website: www.vodafone.com